Shipping & Delivery

Before placing your order, please note:
• You must place your order no later than 2.00 (2.00pm) in order to receive it the next day.
• There are some exceptions to the rule (please see below).
• Orders placed before 2.00 on Friday, will be delivered the following Monday.
• Orders placed after 2.00 on Friday, will be delivered the following Tuesday.
• Orders placed on Saturday or Sunday, will be delivered the following Tuesday.
• Delivery is not possible on a Sunday or Bank Holiday.

UK Delivery Charges

Nohsaf.com offers our customers an exceptionally competitive service. We offer a next day delivery service to the UK at the same price as many of our competitor’s standard delivery service. Next day delivery will cost £4.99 per order, regardless of size and value of the order.

Our Carrier

Nohsaf.com use either Royal Mail or one of our other delivery partners. Where our other delivery partner has been used they will leave a card saying that they have attempted to deliver the parcel, but that there was no one in to sign for it, you will then be able to ring and arrange a new delivery time.

Where we deliver

UK delivery includes England, Scotland, Northern Ireland and Wales, together with Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Royal Mail Special Delivery is a next day delivery service. However there are some exceptions to the rule. Please refer to the table below to see what time your parcel will arrive.

Next working day by 5.30pm
Mainland Postcode Area
AB30-56 Aberdeen
IV21-28, 40, 52-54 Inverness
KW1-14 Orkney
PA28-40 Argyll
PH15, 17-41 Perthshire

Islands Postcode Area
HS1 Stornoway (Lewis)
KA27 Arran
KA28 Cumbrae
KW15 Kirkwall Town
KW16 Stromness Town only
PA41 Gigha
PA42-49 Islay
PA60 Jura
PA77 Tiree
ZE1 Lerwick (Shetlands)

Two working days by 5.30pm
Postcode Area
GY1, GY9 Herm, Sark (other Channel Islands by noon the next day)
HS2 Lewis
HS3 Harris
HS4 Scalpay
HS5 Leverburgh
HS6 North Uist
HS7 Benbecula
HS8 South Uist
HS9 Castlebay (Barra)
IV41-51, 55-56 Skye
PA61 Colonsay
PA62-75 Mull
PA76 Iona
PA78 Coll
ZE2-3 Shetlands

Three working days by 5.30pm
Postcode Area
KW16-17 Orkney
PH42 Eigg, Muck
PH43-44 Rhum, Canna

Other Delivery Destinations:

We also deliver to Ireland and Rest of Europe. Delivery will cost £8.50 per order, regardless of size and value of the order. Delivery time depends upon the service offered within each specific country. We currently do not supply the following destinations due to individual country custom requirements; Andorra, Canary Islands, Greenland, Gibraltar, Iceland, Norway, San Marino, Switzerland and Vatican City State. We apologise for any inconvenience caused.

Privacy & Security

At nohsaf.com we take your privacy very seriously and guarantee not to release your private information to anyone. All credit / debit transactions are carried out offline in store, so none of your information is ever held online. As a registered UK company, all the information we collect from you will be in accordance with the Data Protection Act 1998. To process your order successfully we will hold some of your details on a secure database.

THE CELEBRITIES NAMED OR FEATURED ON NOHSAF.COM HAVE NOT ENDORSED, RECOMMENDED OR APPROVED ANY OF THE ITEMS OFFERED ON THIS SITE

Returns & Replacements

If you want to return an item for exchange or refund, you must email info@nohsaf.com where we will provide you with a returns number. All returns must be in unworn condition, be in original packaging and have brand labels still attached. Any item with tags removed will not be accepted for refund. Garment inspections are carried out on all items returned.
• Refunds will only be given within 14 days of receipt of order.
• Exchanges will only be given within 14 days of receipt of order.
If we are unable to exchange the item (as the required size is not available) we will send you an email explaining why and arrange a refund to your account.

Where do I send my return to?

Return should be sent via a recorded method of postage (as we are not accountable for lost returns) to;
Returns @ Nohsaf.com
59 Glenearn Road
Perth
PH2 0NW
If you did not find an answer to your question above, please do not hesitate to contact us on;
Info@nohsaf.com

Ordering

Once you have placed an order on nohsaf.com you will receive a series of status update emails, ranging from; • Order Confirmation (this initial email will contain all the relative information regarding your order)
• Payment Status (Accepted / Awaiting Payment, Refunded)
• Items; Posted or Out of Stock

Payment, Pricing & Promotions

The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include VAT but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance.

Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.

7.3.

Prices are subject to change without notice but changes will not affect orders which we have already accepted.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, We will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, We will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a miss-pricing.

Payment for all Products must be by credit or debit card. We accept payment with VISA, VISA DEBIT, MASTERCARD, SOLO, MAESTRO and ELECTRON.

Viewing Orders

You can view any of your orders by logging into your account via the ’My Account’ tab on our website & then click ‘My Orders’.

Updating Account Information

You can also update all of your account information by logging into your account via the ‘My Account’ tab on our website.

Customer Service Contact Info

If you need to contact us please call on 07872 341 760 or write to:
59 Glenearn road
Perth
PH2 0NW